BARC realizes the importance of personal data protection in according to the Personal Data Protection Act, B.E. 2019,
We “BARC”) is committed to safeguarding your privacy and ensuring that you continue to trust BARC with your personal data. When you interact with us, you may share personal information with us which allows identification of you as an individual (e.g. name, email, address, telephone number). This is known as “personal data”. This notice (“Privacy Notice”) sets out:
1. Scope and acceptance
2. Personal data collection by BARC
3. Why BARC collects personal data and how we use it
4. Disclosure of personal data by BARC
5. Your rights
6. Cookies and other technologies
7. Data security and retention
8. How to contact us
1. Scope and acceptance of this Privacy Notice
This Privacy Notice applies to the personal data that we collect about you for the purposes of providing you with our products and services we offer.
By using BARC Websites (as defined below) or by giving us your personal data, you accept the practices described in this Privacy Notice. If you do not agree to this Privacy Notice, please do not use BARC Websites (as defined below) or give us any personal data. In addition, you also have right to request the company stop using or disclose your personal data if the data is used beyond the scope of use or without your consent and does not comply with the Company’s Data Protection Policy and regulation required by the law.
BARC reserves the right to make changes to this Privacy Notice at any time. We encourage you to regularly review this Privacy Notice to make sure you are aware of any changes and how your personal data may be used.
2. Data collection by BARC
BARC may collect personal data about you from online and electronic interactions with us, including via BARC websites, text messaging programs or applications on third party social networks (e.g. Facebook).
2.1 Data that you provide to us directly
This is data that you provide to us with your consent for a specified purpose, including:
Personal contact information, including any information allowing BARC to contact you in person (e.g. name, home or (e)mail address, and phone number);
Account login information, including any information that is required for you to establish a user account with BARC (e.g. login ID/email, user name, password and security question/answer);
Customer feedback, including information that you share with BARC about your experience in using BARC services (e.g. your comments and suggestions, testimonials and other feedback related to BARC services); and
Customer-generated content, including any content (e.g. photos, videos and personal stories) that you create and then share with BARC (and perhaps others) by uploading it to a BARC Website.
2.2 Data that we collect when you interact with BARC Websites
2.3 Data collected from other sources
We may collect information about you from other legitimate sources for the purpose of providing you with our products and services. Such sources include third party data aggregators, BARC promotional partners, public sources and third party social networking sites. Such information may include:
-Personal contact information; and
-We may also receive personal data about individuals when we acquire other companies.
3. Why BARC collects personal data and how we use it
BARC collects and uses personal data only as necessary for the purposes for which it was obtained. BARC may use your personal data for some or all of the following purposes:
-Quotations - to process and provide your quotations. We recommend that you read their policies, including on privacy, before providing any data on this website.
-Customer service - to provide you with customer service, including responses to your inquiries, complaints and general feedback about our services. Customer service may be provided through various forms of communication, including via email, letter, telephone and online chat features.
-Customer engagement - to get you more actively engaged with our services. This may involve the use or publication of customer-generated content.
-Personalisation - BARC may combine personal data about you collected from one source (e.g. a website) with data collected from another source (e.g. an offline event). This provides BARC with a more complete view of you as a customer, which, in turn, allows BARC to serve you better and with greater personalisation, including in respect of the following:
-Websites - to improve and personalise your experience on websites, using data such as account login information, technical computer information, and/or previous website usage information;
-Services - to improve BARC’s services, tailor them to your needs and come up with new service ideas. This includes the use of demographic information, customer profiling information and customer feedback; and
4. Sharing of personal data by BARC
BARC does not share your personal data with any third party that intends to use it for direct marketing purposes, unless you have provided specific consent in relation to this.
-Legal requirements and business transfer
BARC may disclose your personal data if it is required to do so by law or if, in BARC’s good faith judgment, such legal disclosure is reasonably necessary to comply with legal processes or respond to any claims.
In the event of a full or partial merger with, or acquisition of all or part of BARC by another company, the acquirer would have access to the information maintained by that BARC business, which could include personal data.
5. Your rights
5.1 Right to cancel of marketing communications
You have the right to cancel receiving marketing communications about BARC and can do so by contacting us.
5.2 Access and rectification
You have a right to request access to your personal data. You may send us a request for access. If BARC cannot provide access to your personal data, it will provide you with the reasons why.
You also have the right to request that BARC correct any inaccuracies in your personal data. If you have an account with BARC for a BARC Website, this can usually be done through the appropriate "your account" or “your profile” section(s) on the BARC Website (if available). Otherwise, you can send us a request to rectify your data.
In addition, you have right to request the company stop using or disclose your personal data if the data is used beyond the scope of use or without your consent and does not comply with the Company’s Data Protection Policy and regulation required by the law.
6. Cookies and other tracking technologies
6.1 What are cookies?
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.
6.3 What types of cookies may be used on BARC Websites?
We may use the following types of cookies on BARC Websites:
-Session cookies - These are temporary cookie files which are erased when you close your browser. When you restart your browser and go back to the site that created that cookie, the website will treat you as a new visitor.
-Persistent cookies – These cookies stay on your browser until you delete them manually or until your browser deletes them based on the duration period set within the cookie. These cookies will recognize you as a return visitor.
-Necessary cookies - Necessary cookies are strictly necessary for the operation of a BARC Website. They enable you to navigate around the site and use our features.
-Cookies that send information to us - These are the cookies that we set on a BARC Website and they can only be read by that site. This is known as a “First Party” cookie.
-We also place cookies on BARC advertisements which are placed on other websites owned by third parties (e.g. Facebook). We obtain information via those cookies when you click on or interact with the advertisement. In this situation BARC is placing a “Third Party” cookie. BARC may use the information obtained by these cookies to serve you with advertising that is relevant and of interest to you based on your past online behavior.
-Cookies that send information to other companies - These are cookies that are set on a BARC Website by our partner companies (e.g. Facebook or advertisers). They may use the data collected from these cookies to anonymously target advertising to you on other websites, based on your visit to the BARC Website. For example, if you use a social widget (e.g. the Facebook icon) on BARC Website, it will record your “share” or “like”. Facebook (as the company setting the cookie) will collect the data.
6.4 Examples of cookies used on this Website
Cookie used/type and category
What data is collected?
Help us understand how visitors
All data is collected and aggregated anonymously.
Social Sharing Cookies (sometimes called “Third Party” cookies, or “Social Widgets”)
Social sharing offered on the
These cookies may collect personal data that you have voluntarily disclosed, such as your username.
These cookies are used to
These cookies track users via their IP address.
Flash cookies may store
These cookies may collect anonymous and personal data
To learn how to manage
6.5 Other similar technologies
BARC Websites also make use of other tracking technologies including IP addresses, log files and web beacons, which also help us tailor BARC Websites to your personal needs.
An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet. We may record IP Addresses for the following purposes: (i) troubleshoot technical concerns, (ii) maintain website safety and security (iii) better understand how our websites are utilized, and (iv) to better tailor content to your needs depending on the country you are in.
We (or a third party on our behalf) may collect information in the form of logs files that record website activity and gather statistics about a user’s browsing habits. These entries are generated anonymously, and help us gather (among other things) (i) a user’s browser type and operating system, (ii) information about a user’s session (such as the URL they came from, the date and time they visited our website, and which pages they've viewed on our website and for how long), and, (iii) other similar navigational or click-stream data (e.g. site traffic reporting and unique visitor counts).
We may use web beacons (or clear GIFs) on the BARC Websites. Web beacons (also known as “web bugs”) are small strings of code that provide a method of delivering a graphic image on a web page for the purpose of transferring data back to us. We use web beacon information for a variety of purposes, including information as to how a user responds to email campaigns (e.g. the time the email is opened, where the user links to from the email), site traffic reporting, unique visitor counts, advertising and email auditing and reporting, and personalization.
6.6 Manage your cookies/preferences
You should ensure that your computer setting reflects whether you are happy to accept cookies or not. You can set your browser to warn you before accepting cookies, or you can simply set it to refuse them. You do not need to have cookies on to use or navigate through many parts of BARC Websites although you may not have access to all the features on BARC Websites if you do so. See the 'help' button on your browser (e.g. Internet Explorer, Firefox) for how you can do this. Remember that if you use different computers in different locations, you will need to ensure that each browser is adjusted to suit your cookie preferences.
As a web beacon forms part of a webpage, it is not possible to ‘opt-out’ but you can render them ineffective by opting out of the cookies they set.
Additionally, where available, you can exercise your choice in allowing for cookies to be placed on your computer or to opt-out of cookies by visiting the following sites and selecting which company’s cookies you would like to opt out of: http://www.aboutads.info/choices/#completedor http://www.youronlinechoices.eu/
7. Data security and retention
7.1 Data security In order to keep your personal data secure, BARC has implemented a number of security measures, including:
-Secure operating environments - BARC stores your data in secure operating environments and only accessible to BARC employees, agents and contractors on a need-to-know basis. BARC also follows generally accepted industry standards in this respect.
-Prior authentication for account access - BARC requires its registered consumers to verify their identity (e.g. login ID and password) before they can access or make changes to their account. This is aimed to prevent unauthorized accesses.
Please note that these protections do not apply to personal data you choose to share in public areas such as on community websites.
BARC will only retain your personal data for as long as it is necessary for the stated purpose, taking into account also our need to answer queries or resolve problems, provide improved and new services, and comply with legal requirements under applicable laws.
This means that we may retain your personal data for a reasonable period after your last interaction with us. When the personal data that we collect is no longer required in this way, we destroy or delete it in a secure manner.
8. Contact us
BARC acts as “data controller” for the personal data it processes in the framework of this Privacy Notice. If you have any questions or comments regarding this Privacy Notice or BARC’s personal data collection practices, please contact us by;
-Phone at + 66-2-425-8632
-Website at www.barcthailand.com
-Send to BARC Co., Ltd.
HEAD OFFICE: 487/1 Si Ayutthaya Road, Khwaeng Thanon Phaya Thai, Khet Ratchathewi, Bangkok 10400
RESEARCH CENTER: 74/4 MU 7 TAMBON NAI KLONG BANGPLAKOD, PHRASAMUTJEDL SAMUT PRAKAN 10290
Copyright © March 2018 BARC Co., Ltd.